1. Information Collection
We are committed to protecting your privacy. This policy explains how we collect, use, and protect your information.
Information we collect:
Account information: email address, usernameUsage data: app usage statistics, feature preferencesDevice information: device type, operating system versionImage data: images you upload for processingFace data: facial features and characteristics extracted from uploaded images2. Information Use
We use your information to:
Provide and improve our servicesProcess your uploaded imagesSend service-related notificationsAnalyze app usage to improve user experienceProvide customer support3. Image Processing
Your images are used solely for providing editing servicesImages are deleted within a reasonable time after processingWe do not use your images for AI model training or other purposes4. Face Data Collection and Use
We collect and process face data from images you upload to provide AI-powered hair analysis and virtual hair try-on services. Specifically:
Collection: We detect and extract facial features from uploaded photos to analyze hair condition and enable hair styling featuresUse: Face data is used exclusively for hair analysis and virtual hair try-on functionality, only upon your explicit request and commandProcessing Purpose: To provide personalized hair health analysis, styling recommendations, and virtual hair try-on experiencesUser Control: All face data processing occurs only when you actively use hair analysis or styling features5. Face Data Storage, Retention, and Non-Retention Practices
Explicit Non-Retention Statement: Face data is NOT retained indefinitely or permanently stored in our systemsStorage Purpose: We temporarily store face data solely for the immediate purpose of providing hair analysis and styling recommendations during your active sessionStorage Duration: Face data is automatically deleted after 30 days from your last interaction with hair analysis featuresReason for Storage Duration: This 30-day temporary storage period allows us to provide consistent analysis results if you revisit the hair analysis feature within a reasonable timeframe and enables necessary technical supportStorage Location: During the temporary storage period, face data is securely stored on our servers located in California, United StatesUser Deletion Rights: You can delete your face data immediately at any time by: - Deleting individual photos from your account
- Deleting your entire account
- Contacting our support team for immediate deletion
Automatic Deletion: When you delete photos or your account, all associated face data is immediately and permanently removed from our systems, overriding the 30-day retention period6. Face Data Third-Party Sharing and Disclosure Practices
Third-Party Sharing Statement: We do NOT share face data with any third parties for any purpose whatsoeverNo Third-Party Storage: Since we do not share face data with any third parties, no external companies, services, or organizations store or have access to your face dataNo Commercial Sharing: Face data is never shared, sold, disclosed, or transferred to third parties for commercial, advertising, marketing, or any other purposesProcessing Independence: All face data processing is conducted exclusively on our own secure servers; we do not use third-party AI services, cloud providers, or external processing services for face data analysisLegal Compliance Exception: Face data may only be disclosed to law enforcement or government authorities if legally required by valid court order or to protect rights and safety, but such disclosure would not involve third-party storage or ongoing access to the dataNo Third-Party Privacy Policies: Since no third parties have access to, store, or process face data, there are no additional third-party privacy practices, storage durations, or data handling policies to disclose7. Information Sharing
We do not sell your personal information. We may share information when legally required or to protect rights and safety.
8. Data Security
We use encryption to protect data transmission, implement access controls and authentication, and conduct regular security audits. Face data receives additional security protections including:
End-to-end encryption during transmissionSecure storage with restricted accessRegular security assessments and updates9. Your Rights
You have the right to access, correct, and delete your personal information, including face data. To exercise these rights, please contact us through in-app feedback. For face data specifically, you can:
View what face data we have collectedRequest deletion of your face dataOpt out of face data collection by not using hair analysis featuresLast updated: January 2025